Privacy Policy

Privacy Policy

At Serah Online, we value your privacy and are committed to protecting your personal information. Any data collected on our website is used solely to process your orders and enhance your shopping experience. We do not sell, rent, or share your personal information with any third party under any circumstances.

By using our website, you agree to the terms outlined in this Privacy Policy and our Terms & Conditions.

Information We Collect

We may collect two types of information through our website:

  1. Information You Provide Directly
    This includes details you submit while placing an order, creating an account, or contacting us via email. Examples include your name, address, phone number, email address, and payment details.

  2. Information Collected Automatically
    Certain data is collected automatically when you visit our website, such as your IP address, browser type, and connection speed. This information helps us improve website performance and user experience.

How We Use Your Information

Your information is used exclusively to:

  • Process and fulfill your orders

  • Communicate with you about your purchases or inquiries

  • Improve our website and customer experience

We take all reasonable measures to ensure that your data is stored securely and protected against unauthorized access.

Contact Us

If you have any questions or concerns about our privacy practices, please feel free to contact us at:
📧 info@serahonline.com